Smart Integration, Streamlined Prescription Workflow
The first change implemented by the POS system is the drug prescription and sales process. When a customer arrives, the pharmacist processes the prescriptions through the PharmCare platform. The system then automatically generates a QR code containing detailed drug information. By simply scanning this QR code with the eRun POS system, the pharmacist can instantly identify the drug name, dosage form, quantity, and other information, automatically generate a sales invoice, and simultaneously deduct the item from the pharmacy’s inventory in real-time.
A dispensing staff member at a community pharmacy, happily shares: “Previously, entering prescriptions took a huge amount of time every day. Now, it’s done with just a scan, improving work efficiency by at least 50%.”
This process not only eliminates the tedious step of manual data entry, freeing pharmacists and dispensers from repetitive tasks to focus more on professional services like medication counseling, but also ensures data accuracy, fundamentally preventing human error.
Smart Expiry Tracking, End-to-End Medication Safety
For the critical challenge of managing drug expiry dates, eRun Retail POS System provides a perfect solution. The system features a powerful drug expiry monitoring function that accurately records the production date and expiry date of each drug batch and tracks them in real-time. When a product nears its expiry, reports generated by the system help the pharmacy manage stock promptly, avoiding the safety risks associated with expired drugs entering the market and simultaneously reducing medication waste.
Self-Checkout Kiosks, Comprehensive Upgrade of Customer Experience
In enhancing the service experience for the public, the integrated self-checkout kiosks of eRun play a significant role. Customers can independently use the kiosk to inquire about detailed drug information such as efficacy, usage, dosage, and precautions, and can also quickly complete their checkout without queuing.
This feature not only saves customers time – particularly benefiting elderly customers and time-pressed working individuals – but also alleviates pressure on pharmacy staff, making service more orderly and efficient. Many customers have provided feedback: “Now, buying medicine at the pharmacy is much more convenient. Checking information and checking out is easy, and I don’t have to spend time queuing anymore. The experience keeps getting better.”
Application Eligibility and Procedures
Transformation Outcomes: Efficient, Safe, and Customer-Centric Smart Pharmacies Today, empowered by the eRun Retail POS System, community pharmacies have achieved:
- Significant improvement in operational efficiency: Automated dispensing processes reduce labor costs.
- Comprehensive strengthening of medication safety: Complete traceability of expiry dates ensures controllable risks.
- Marked increase in customer satisfaction: Self-service options save time, creating a smoother experience.
- Data-driven, refined operations: Clear inventory and sales data support intelligent decision-making.
These pharmacies not only successfully meet the requirements of the Community Pharmacy Programme (CPP) but also gain greater trust and support from the public.
Partnering with eRun to Build a New Smart Pharmacy Ecosystem
More and more community pharmacies are completing their digital transformation through the one-stop retail solution jointly offered by eRun, PharmCare, and HKBN. This solution includes not only the POS system and PharmCare pharmacy management functions but also integrates diverse electronic payment solutions provided by HKBN. It digitizes the entire workflow from sales and inventory to checkout, helping pharmacies optimize their own operations while injecting strong momentum into safeguarding community health and strengthening primary healthcare services.
As digital transformation becomes an inevitable industry trend, eRun consistently focuses on pharmacy needs. Leveraging seamless integration with the PharmCare system, deep application of AI technology, and the electronic payment and system support framework built in collaboration with HKBN, eRun provides comprehensive support from operations to payments, becoming the most reliable backbone for pharmacies.
In the future, eRun will continue to deepen cooperation with strategic partners like PharmCare and HKBN, further invest in the smart pharmacy sector, and march forward alongside more pharmacies. By empowering comprehensive pharmacy upgrades with technology and integrated services, we will jointly build a more efficient, safer, and more convenient new ecosystem for community pharmacies, safeguarding the health and well-being of every citizen.
