Customers simply scan the table-side QR code to place their own orders and complete transactions via integrated online payment, significantly reducing wait times and enhancing dining flow. This smart self-service ordering system also helps restaurants lower front-of-house labor costs, accelerate kitchen ticket processing, and boost table turnover rates—delivering a true “efficiency plus revenue” win-win for modern food and beverage operations.
eRun offers 4 QR code ordering solutions tailored to different restaurant models, ensuring a perfect fit for every business type.
Print the table-specific QR Code (embedded with table number) and place it on tabletops or standing signage. When guests scan to order, the table number is auto-assigned, and the order is instantly synced to both the POS system and kitchen printers. The solution seamlessly connects to multiple payment gateways, allowing customers to pay immediately via mobile or settle at the counter after dining—offering maximum flexibility.
For takeout-focused or non-seating establishments, the best practice is to display QR Codes on prominent in-store walls. Customers scan upon entry, browse the digital menu, order, and pay directly through the built-in online payment feature—all from their phone. They can then wait for pickup or choose to present their order QR Code at the counter for final checkout, accommodating diverse customer preferences.
For restaurants that offer host-seating services, the POS system can print a seating slip that includes a unique QR Code tied to the assigned table. Guests scan to order and can easily add items throughout their meal—all updates are reflected immediately without manual staff intervention, reducing errors and improving order accuracy.
When customers scan the QR Code on takeout promotional flyers, they are directed to a store-selection page. After completing their order and settling via online payment, the ticket is automatically routed to their chosen branch. This streamlines the entire takeout process, making it convenient for in-store pickup or delivery dispatch, and significantly boosts order-handling efficiency.
To maximize marketing impact, the self-service ordering platform fully supports member discounts, combo deals, and promotional campaigns—ensuring digital customers enjoy the same in-store benefits as dine-in guests. Member points and historical transaction data are updated in real time across all channels, enabling seamless omnichannel loyalty management without data gaps.
eRun’s self-order interface is intuitive and user-friendly. The back-end allows flexible menu scheduling by time periods (breakfast, lunch, tea, dinner) and offers detailed preparation styles and taste variations for each dish. Customers can freely mix and match according to personal preferences, creating a truly personalized dining experience every time.