Need Analysis
- A wide range of milk tea products requiring diverse capacity options and specifications.
- Customers prefer technological experiences e.g. QR code self-ordering and electronic payment methods.
- Cloud-based iPad POS saves space and boosts work efficiency by enabling constant online connectivity for employees.
- Attract new customers with diverse promotions like buy one get one free, half-priced second cup, and new flavor discounts.
- Connect to takeaway platforms seamlessly to increase sales and reduce employee workload duplication.
- Membership system provides member discounts, fostering loyalty and retaining dedicated fans.
- Issue coupons to incentivize repeat purchases and offering gift exchanges to drive conversion effects.
- Allow customers to access accurate bonus point and buying history information across all multi-channels.
- Effectively manage inventory and promptly communicate replenishment needs to the backend system, ensuring an ample supply of milk tea raw materials.
- Offer flavor modifications to cater to customer preferences like reduced sweetness, customized ice levels, and a variety of topping options.
- Cup stickers are necessary for labeling milk tea cups.