Features

F&B - Reservation System

During peak seasons, phones ring off the hook with bookings. Staff juggle calls while scribbling notes by hand – rushed and prone to errors. Traditional manual booking isn’t just messy; it leads to missed records, double-bookings, and real-time table blindness. Every reservation becomes a potential clash and customer complaint.Boost your reservation efficiency now!

 

eRun Reservation System, designed for front-line restaurant staff, simplifies phone booking procedures:

 

Quick customer logging

While on calls, staff just input guest name, phone, booking time, and notes (e.g., window seat requests) to complete reservations swiftly.

 

Smart clash prevention

As staff assign tables, the system instantly shows available tables matching the booking time, effectively avoiding double bookings. Say goodbye to table clashes.

 

Easy table management

Mark table status with one click. Seat customers upon arrival, check out when they leave, or cancel for no-shows.

 

Clear data visibility

View real-time table availability by time slots and generate instant booking reports, helping owners easily identify peak hours and guest preferences.

 

Boost front desk efficiency

  • Frees up floor staff – No more flipping through books or asking colleagues. Complete a booking in just 30 seconds.
  • Reduces communication errors – Streamlined interface and standardized formats make it easy even for new hires.
  • Elevates guest experience – Professional and quick call handling, with instant confirmation for guest reassurance.

 

Enquiry

Let us tell you in details how eRun can help expand your business.

Sending
Please insert correct name
Please insert correct phone
Please insert correct industry
Please insert correct company
Please insert correct message
Tell us your business needs and we will arrange a demo for you