How many of these common Hong Kong restaurant pain points are you facing?
 

• Long queues for payment: Slow cash transactions and frequent switching between digital payments reduce table turnover.
• Chaotic waitlist management: Manual numbering leads to missed orders and customer impatience.
• Booking conflicts: Handwritten reservations cause double bookings and poor customer experience.

It’s time to revolutionize your operations with eRun’s Restaurant System Premium Suite!

We’re launching eRun’s “Front + Mid + Back Office” end-to-end smart solution – automating the entire customer journey from booking to payment. Achieve three core goals: Streamline staffing, elevate experience, boost revenue.

How do the three systems work seamlessly together?
Take a busy weekend dinner service as an example:
 

1. Booking System – Secure customers in advance

• Staff record phone reservations in 30 seconds, with automatic double-booking prevention
• Window seats, baby chair requests tagged and synced in real-time to floor staff
• One-click view of live table layout, no overbooking

2. Queue Management – Smart customer flow

• Guests self-take numbered tickets; system suggests suitable table sizes
• Scan QR codes to browse menus while waiting
• Screen display + voice call — zero missed numbers, zero chaos

3. Self-Service Payment Kiosk – Check out in seconds

• Tap or scan to pay in 3 seconds, no cash handling
• Integrates Octopus, Alipay, WeChat Pay
• Three mounting options: wall, counter, floor — fits any restaurant layout
• Frees cashiers to support table turnover — serve 20% more customers each evening

Ready to turn chaos into a revenue goldmine? eRun Restaurant System Premium turns operational challenges into growth opportunities.