Retail - Self-Service Kiosk System
The self-service kiosk system, as a modern facility in the retail industry, enhances a company’s overall image and technological appeal. It is widely used in the retail sector, significantly improving operational efficiency and customer buying experience by offering features such as self-ordering, payment processing, and membership rewards.
eRun’s self-service kiosk system provides personalized buying services, boosting customer satisfaction while reducing labor costs, optimizing resource allocation, and strengthening brand identity.
Self-Buying Function
Our self-service kiosk features a sleek and minimalist design, offering customers a high-definition menu display and an intuitive, user-friendly interactive experience for instant familiarity.
On the kiosk’s touchscreen, customers can browse a wide array of personalized options for products, quickly selecting their preferences. This eliminates potential human errors associated with traditional ordering, significantly enhancing order accuracy and efficiency.
Electronic Payment Function
eRun’s self-service kiosk system supports a comprehensive range of payment methods, including Octopus, Alipay, Hong Kong Alipay, WeChat Pay, Hong Kong WeChat Pay, FPS, Visa, Mastercard, UnionPay, American Express, Apple Pay, Google Pay, MPay, and Macau Pass.
This allows customers to complete transactions conveniently and swiftly, eliminating the need to wait for staff assistance and significantly reducing wait times.
Instant Receipt Printing
Following payment, eRun’s self-service kiosk instantly prints a receipt with clear order details for verification and order pickup. This fully self-service process enhances the customer’s sense of autonomy and convenience. It simultaneously reduces staff workload and lowers shop labor costs.
Member-Centric Services
For merchants that use eRun POS and membership system, the self-service kiosk seamlessly integrates with the membership system, automatically recognizing and applying member benefits such as loyalty points and coupons. This allows customers to enjoy personalized service while buying, enhancing their overall experience and strengthening brand loyalty.
Cloud Data Sync & Analytics
Our self-service kiosk seamlessly synchronize with POS data, enabling unified management of inventory, members, and orders from all terminals on a centralized cloud platform. By leveraging cloud-based reporting and analytics, retail stores gain valuable insights into customer preferences, allowing them to optimize product offerings and resource allocation based on data-driven insights.
