Features

F&B - Delivery Platform Integration

As city life accelerates, food delivery has become a daily consumption habit for the new generation of customers. For restaurants to stand out, expanding their food delivery business is no longer optional — it is essential. However, when a restaurant joins multiple delivery platforms at the same time, it often faces pain points such as orders from different channels not being manageable in one place, real-time revenue tracking being difficult, and menu re-entry being prone to errors — all of which slow down food preparation, hurt customer experience, and impact revenue performance.
 
eRun F&B System seamlessly integrates with multiple popular food delivery platforms, helping restaurants achieve unified management of all online and offline orders and menus. From order placement, confirmation, and printing to the kitchen, the entire process is automated — enabling restaurants to manage their omni-channel delivery business with minimal manpower and maximum speed, comprehensively enhancing restaurant operational efficiency and profitability.

foodpanda | Hong Kong's Leading Delivery Platform

foodpanda is Hong Kong’s widely used food delivery platform, letting customers easily order popular local dishes. eRun Restaurant System seamlessly integrates with foodpanda, allowing restaurants to build their online delivery business on foodpanda through eRun. Delivery orders are sent directly to the POS — after the customer places and pays for the order, restaurant staff simply confirm it and print it to the kitchen with one click. No manual relay is needed, effectively reducing missed and incorrect orders, and efficiently driving revenue growth for the store.
 
Best for: Restaurants looking to quickly expand into Hong Kong’s delivery market and improve food preparation efficiency

Keeta | Emerging Mainstream Platform

Keeta, as Hong Kong’s emerging mainstream food delivery platform, is a must-win battleground for restaurants looking to build their online delivery business. eRun keeps pace with market trends and was among the first to integrate with Keeta. Menus for both the delivery platform and the physical restaurant are processed centrally in the cloud, avoiding duplicate data entry and human error, improving management efficiency, and letting restaurants easily capture traffic dividends from the new platform.
 
Best for: Restaurants looking to be first movers on emerging delivery platforms and expand their customer base

Mainland China via CanDao | Connect with Meituan & Taobao Shangou

In mainland China, eRun partners with the well-known third-party platform CanDao, connecting the system with major delivery platforms such as Meituan and Taobao Shangou. This enables integrated management of customer orders across multiple channels and provides one-stop delivery services, helping restaurants comprehensively enhance their digital operational capabilities and easily manage their mainland delivery business.
 
Best for: Restaurants operating delivery businesses in mainland China that need to integrate orders from multiple platforms

Why Choose eRun for Food Delivery Platform Integration?

 

  • Unified multi-platform management: foodpanda, Keeta, Meituan, and Taobao Shangou orders processed in one place — clear at a glance
  • Fewer human errors: Orders automatically sent to POS, one-click printing to kitchen, no manual re-entry
  • Real-time revenue visibility: Orders and business data from all channels synced in real time for easy reconciliation and analysis
  • Improved food preparation efficiency: Full automation from order placement to kitchen, speeding up food preparation and improving customer experience
  • Centralised cloud menu processing: Unified management of online and offline menus, avoiding duplicate entry and human error
  • Frequently Asked Questions

    Q: Which food delivery platforms does eRun Restaurant System support?
     
    
A: In Hong Kong, foodpanda and Keeta are supported. In mainland China, Meituan, Taobao Shangou and other major platforms are connected via CanDao.
     
    Q: How are delivery orders transmitted to the restaurant?
     
    
A: Delivery orders are sent directly to eRun POS. Staff can confirm and print them to the kitchen with one click — no manual relay needed.
     
    Q: Can online and offline menus be managed in one place?

     
    A: Yes. eRun Restaurant System supports centralized cloud menu processing, enabling unified management of menus across online delivery platforms and the physical restaurant, avoiding duplicate entry and human error.
     
    Discover how eRun Restaurant System can help you connect with delivery platforms and boost your restaurant’s operational efficiency today!


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