During peak seasons, phones ring off the hook with bookings. Staff juggle calls while scribbling notes by hand – rushed and prone to errors. Traditional manual booking isn’t just messy; it leads to missed records, double-bookings, and real-time table blindness. Every reservation becomes a potential clash and customer complaint.Boost your reservation efficiency now!
eRun Reservation System, designed for front-line restaurant staff, simplifies phone booking procedures:
While on calls, staff just input guest name, phone, booking time, and notes (e.g., window seat requests) to complete reservations swiftly.
As staff assign tables, the system instantly shows available tables matching the booking time, effectively avoiding double bookings. Say goodbye to table clashes.
Mark table status with one click. Seat customers upon arrival, check out when they leave, or cancel for no-shows.
View real-time table availability by time slots and generate instant booking reports, helping owners easily identify peak hours and guest preferences.